First Steps to Support Surrey

First Steps to Support is a free and anonymous phoneline to help people with life stresses and when times are tough. We know that many people turn to family members or friends but this is not always helpful. Often it is more beneficial to talk to a trained and impartial Wellbeing Advisor. Seeking help early can help lighten the load before things get tough. No matter how small the worries, we are here to support.

The friendly staff at First Steps to Support are here to:

  • Understand what’s on your mind/what’s troubling you, and what you would like to be different
  • Work with you to explore the best way of helping you
  • Guide you to the right support to lighten the load, help you cope better and enjoy life

Their opening days and times are:

  • Mon, Tue, Wed, Fri: 09:30 to 16:00

  • Thurs: 10:00 to 20:00

  • Saturday: 09:00 to 13:00

(We are closed on Christmas day, Boxing day, New Year's day and on bank holidays but callers can leave us a voicemail, send us an SMS or email and we will get back to them during our opening hours).

Who to contact

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