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Surrey Crisis Fund

The Surrey Crisis Fund (formerly known as the Surrey Local Assistance Scheme) is a discretionary fund run by Surrey County Council. The scheme provides financial support for immediate needs after a disaster or in an emergency, where no other options are available. They may be able to assist with:

  • food and toiletries
  • certain essential household items; please note they do not provide replacement items
  • certain utilities
  • emergency travel costs (hospital appointments, job interviews and so on)

Other support may be available and this will be considered when you apply. Repeat applications will be considered but the fund aims to support people for one occasion and signpost to long-term help to prevent ongoing need.

Telephone: Surrey Community Helpline - 0300 200 1008.

Visit website for Surrey Crisis Fund

Surrey Early Help Hub

Early Help is an umbrella term that means providing support as soon as a problem emerges, at any point in a child's life, from the foundation years through to the teenage years. Surrey's Early Help approach is known as Family Resilience.

In Surrey, many different services and organisations offer early help to families. These efforts to support families can be coordinated by the Early Help Hub when necessary. To speak to the Hub, contact the Children's Single Point of Access to request support. Families should be asked for consent before you discuss them with the Early Help Hub.

The Early Help Hub will:

  • triage the request for support.
  • allocate it to the most appropriate service.
  • inform the person making the request of the outcome of the request.

If a Surrey County Council Service is not appropriate, the hub will endeavour to suggest alternatives.

Address:
Millmead House, Guildford, Surrey

Telephone: 0300 470 9100 (Children's Single Point of Access)

Send email to Surrey Early Help Hub   Visit website for Surrey Early Help Hub

Surrey Family & Mediation Services (SFMS)

SFMS has over 30 years experience of providing successful family mediation in Surrey. We offer family mediation for those experiencing issues resulting from a relationship breakdown, such as child arrangements or property and finance matters.

What the service does:

Family Mediation offers impartial, practical help for separating/divorcing couples and families with or without children. Meetings are held online, via Zoom, or in person at one of 3 offices in Surrey.

Through mediation and support services:

· Provide parents with information to help them make decisions that are right for them and their children without resorting to legal proceedings

· Help children to make their voice heard in the separation and divorce process through free child consultations

· Help parents to resolve financial and practical arrangements

· Support children to keep contact with both parents and other family members after separation and divorce

This is done through family mediation, where an impartial mediator works with both parties to reach an agreement.

Address:
Guildford Institute, Ward Street, Guildford, Surrey

Telephone: 01372 677 660

Send email to Surrey Family & Mediation Services (SFMS)   Visit website for Surrey Family & Mediation Services (SFMS)

Surrey Family Support Programme

The Surrey Family Support Programme (FSP) supports families to build on their strengths while helping them to overcome some of the concerns, difficulties, challenges or obstacles they may have in their lives. It uses a whole family approach involving everyone in the family including grandparents, parents, young people and children.

Visit website for Surrey Family Support Programme

Surrey Family Support Programme (SFSP) - Elmbridge, Spelthorne & Epsom & Ewell

The SFSP is a countywide programme that supports families within their local communities. It coordinates help and resources for families experiencing a range of interwoven problems that are impacting on their family wellbeing such as health, education, social care, housing and money management.

Address:
Elmbridge Borough Council Civic Centre, High Street, Esher

Visit website for Surrey Family Support Programme (SFSP) - Elmbridge, Spelthorne & Epsom & Ewell

Surrey Family Support Programme (SFSP) - Guildford

The Surrey Family Support Programme (FSP) supports families to build on their strengths while helping them to overcome some of the concerns, difficulties, challenges or obstacles they may have in their lives. It uses a whole family approach involving everyone in the family including grandparents, parents, young people and children.

Address:
Guildford Borough Council, Millmead House, Millmead, Guildford

Telephone: 01483 444089

Send email to Surrey Family Support Programme (SFSP) - Guildford   Visit website for Surrey Family Support Programme (SFSP) - Guildford

Surrey Family Support Programme (SFSP) - Reigate & Banstead

The Family Support Programme helps families experiencing a range of interwoven problems that are impacting on their family wellbeing. Families will usually be experiencing two or more of the following problems: mental or physical ill health, unemployment, historical or present domestic abuse, involvement in crime or anti-social behaviour, low attendance at school and behavioural problems.

The programme offers an opportunity for all statutory and voluntary agencies in Surrey that work with families to work together in a collaborative way around a family's needs.

Address:
The Town Hall, Castlefield Road, Reigate

Telephone: 01737 276370

Send email to Surrey Family Support Programme (SFSP) - Reigate & Banstead   Visit website for Surrey Family Support Programme (SFSP) - Reigate & Banstead

Surrey Family Support Programme (SFSP) - Woking

The Surrey Family Support Programme (FSP) supports families to build on their strengths while helping them to overcome some of the concerns, difficulties, challenges or obstacles they may have in their lives. It uses a whole family approach involving everyone in the family including grandparents, parents, young people and children.

Address:
Woking Borough Council Civic Offices, Gloucester Square, Woking

Telephone: 01483 743812

Send email to Surrey Family Support Programme (SFSP) - Woking   Visit website for Surrey Family Support Programme (SFSP) - Woking

Surrey Heath Borough Council

Surrey Heath Borough Council provides assistance to its residents with Housing, Benefits, payment of taxes, Budgets and finance, Community support and Careers.

Address:
Surrey Heath House, Knoll Road, Camberley, Surrey

Telephone: 01276 707100

Send email to Surrey Heath Borough Council   Visit website for Surrey Heath Borough Council

Surrey Independent Living Charity (SILC)

Surrey Independent Living Charity (SILC) is a voluntary organisation run by and for disabled people. SILC help support disabled children, adults, older people, and carers live independently.

Address:
Surrey Independent Living Charity, Astolat, Coniers Way, Guildford, Surrey

Telephone: 01483 458 111

Send email to Surrey Independent Living Charity (SILC)   Visit website for Surrey Independent Living Charity (SILC)